Shipping & Returns

We are based in Hong Kong. The goods are shipped by EMS with the tracking number. We ship every Tuesday and Friday (excluding our holidays). If you wish to use DHL as the shipping way please contact us for details.

We accept Paypal, credit cards, bank transfers and Western Union as payment options.

Please contact us at info (at) printheads-online.com if you wish to pay by wire transfer or Western Union.

Worldwide EMS delivery is USD29.95 (flat-rate worldwide) except for Epson cartridges sets. Please contact for details to get the shipping cost for cartridges.

We guarantee that all print heads you buy here are 100% new original printheads. In case if you receive defected printhead we will resend another one or give the full refund.